Any unwanted item may be returned within 7 working days from the day it was received if it is in new, unused, unopened and re-saleable condition.

our return will be processed within 14 working days of receipt where upon we will contact you directly regarding the issue of either a refund or credit note.

Please send your item, with a copy of your confimation order and covering letter stating the reason for return to: 

Lucet Mundi  

The High Cross Centre

Unit 9 Fountayne Road 

N15 4BE

Our customer experience team is here to help you with any questions you might have.
Call us Monday to Thursday, 10am – 5pm 02082117286

When returning items to us please ensure that you include a brief explanatory note which must include your name, order Number and the reason for the return.

please visit your local Post Office to post your order back to us. We recommend insuring your parcel to protect your goods in transit.


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